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I was a tenat at Kingwood Lakes Apartments for 18 months, in that time I experienced the most horrible service. I had to call the Houston Housing Inspectors three times before they finally Inspected the Property.

The end result was 7 pages of violations. In addition to the housing code violations, I had to file a formal complaint with the TX PUC for illegal billing, over billing, failing to register, charging tenants excessive late fees on Utilities and more. I also had to file a complaint with the Texas Attorney General. The complex has 399 units.

All units are all electric, no gas appliances or usage, however they charge tenants $24 to heat water. They call it a gas utility but its only to heat water.

Their monthly gas bill averages 1500 per month for he entire complex, which equates to $4 per tenant. They are profiting over $7000 per month in illegal gas utility charges.

Reason of review: Bad quality.

Location: Houston, Texas

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