If you are hard-working, honest, and looking for affordable housing, BEWARE of Kingwood Lakes Apartments at 3700 Kingwood Drive, Kingwood, Texas. Beware of any Adara Community in this area!
They will suck you into renting an over-priced apartment with appliances from the 1970s, carpets that are never replaced (they cut-up sections and replace them), wooden stairs that are falling apart, black mold in the ventilation system, roaches galore, and if you have indoor pets they WILL get fleas from the nasty people who live there.
Expect trash on top of the car ports, trash in the walkways, outdoor lights that don't work and are never replaced, windows with ripped screens or no screens at all, a parking lot that looks like a bomb hit it (have had several flat tires because of potholes), no parking spaces, maintenance people who will enter your apartment whenever they like (without permission) and steal your valuables. Don't even think about reporting "incidents" to management because THEY DO NOT CARE!!! Neither do the police.
Expect water outages with no notice due to broken water mains, faucets that are so rusted that the water is brown and cloudy, stoves and refrigerators that don't work, have leaks and are missing pieces. Expect to have drug-dealing (or drug-addicted), alcoholic partying neighbors, and people who hang their laundry on their balconies and throw their trash out their windows. Expect overflowing dumpsters to add to the wicked-nasty smell of the waste water treatment facility that is in your backyard.
If you want an issue with the building addressed, you will have to call the City of Houston and file a complaint before anything is done. Management is rude and uncooperative, as well as unorganized and downright idiotic. Don't ever expect a good night's sleep between the shady characters living there and the black mold that coats EVERYTHING in your home.
DEFINITELY expect roaches...LOTS of them...doesn't matter how much you clean...you WILL get them because the entire complex is INFESTED!!! If you want an exterminator to service your apartment, you will have to call on Monday to get them there on Wednesday and you better be one of the first 20 people to call or you're out of luck. Then, you can expect the exterminators to rob your place if you're not home.
All in all, expect a miserable experience. SO GLAD TO BE OUTTA' THERE!!!!!!!!!
Review about: Adara Communities Facility.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: Leave us alone!!!.